Melanie Stevens Sutherland – Building and Scaling Resilient Health Businesses

There’s a big difference between running a clinic and actually building one that supports your life, your values, and your people. Melanie Stevens Sutherland learned that the hard way after being told she had to choose between being a good mom and being a leader in her field. So, she decided to do things differently and started Body Co. Toronto just months after giving birth. In this conversation, she shares what it really took to grow her seven-figure wellness business—without losing herself in the process.

Melanie has over two decades of experience as a Physiotherapist, and she doesn’t sugarcoat the tough stuff—like facing your financials or knowing when it’s time to shift gears. We talk about things many clinic owners avoid, like knowing your break-even point or figuring out how to scale without burning out. She also shares her take on hybrid business models, and how to do it without letting one take over the other. Her tips are practical, tested, and rooted in real-life experience.

If you’re dreaming about scaling your health business, this episode will give you plenty to think about. Melanie gets real about building a solid team, letting go of control (a little), and creating more freedom in your business. And hey—if you’re ready to explore new ways to earn without being tied to your clinic 24/7, grab our FREE E-book, The Health Professionals Playbook for Adding Multiple Streams of Income right here: https://bit.ly/42YnYki. It’s packed with ideas that can help you make more time for life, not just work.

Timestamps

[00:00:00] Introduction.

[00:02:15] Evolving as a physiotherapist to a 7-figure business owner.

[00:06:09] Financial knowledge for clinic owners.

[00:09:00] Profit margins for clinic owners.

[00:11:47] A business owner’s job in the ascension model.

[00:15:34] Hybrid business models for growth.

[00:20:16] A second location vs. opening a different business.

[00:24:16] Waitlists – the bottleneck no one talks about.

Memorable Quotes

“I like to say that our team’s job is to help our clients ascend through hell, but our job as owners is really to help our team ascend.” [00:11:48] – Melanie Stevens Sutherland

“Brick and mortars can be wonderful means to an end.” [00:15:36] – Melanie Stevens Sutherland

Connect with Melanie Stevens Sutherland

Website: https://bodycotoronto.com/

Instagram: https://www.instagram.com/bodycotoronto & https://www.instagram.com/messutherland/

Facebook: https://www.facebook.com/bodycotoronto

Links Mentioned In This Episode

Health Biz Hub - https://healthbizhub.com/

Hit the link for more information on The Mindshare Collaborative - https://mindsharecollaborative.com/about/

Get your tickets for The Mindshare Collaborative Summit - https://mindsharecollaborative.com/summit/

Get your playbook below click here👇

THE HEALTH PROFESSIONAL’S PLAYBOOK FOR BUILDING MULTIPLE STREAMS OF INCOME - https://pages.healthbusinessgrowthcollective.com/msi-guide